Delivery is within one week of receipt of the advance payment and, or within one week of receipt of the confirm order. This time gap is required to select & condition the fish, get delivered the fish that are not in stock and necessary air space booking. We guarantee 100% live delivery and but, if any chance of DOA or DAA, it must be informed immediately and must support with photos and we are willing to compensate with the next shipment by replacing same. DOA is due to the delay of the Airline, due to non delivery of goods on scheduled time, loss can be claimed from the Airline and it should be informed to the respective airline and to us immediately after accepting the shipment.
